10 Soft Skills You Need


Training Manual


Soft skills are defined as “Personal attributes that enable someone to interact effectively and harmoniously with other people”.

They are a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

The Collins English Dictionary defines the term “Soft Skills” as “Desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude.”


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