Administrative Office Procedures


Training Manual


Administrative procedures are part of nearly every public and private organization.

”They are a set or a system of rules that govern the procedures for managing an organization.”

These procedures are meant to establish efficiency, consistency, responsibility, and accountability.

Administrative procedures are important because they provide an objective set of rules by which an organization is governed.

They also help establish the legitimacy of management action by ensuring the application of management rules and decisions is done in an objective, fair, and consistent manner.

Finally, they help ensure that managers are held accountable for decisions that deviate away from the procedures.


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